2016, Nigerian Telecom Awards for mobile phone dealer of the year
2015, Nigeria Customer Service Award
2014, Nigerian Telecom Awards
2014, Distinguished SME partner Award by Fidelity Bank
2009, Nigerian Telecom Awards & Mobile Phone Dealer of the year
2009, Nigerian National Integrity Award
SLOT SYSTEMS LIMITED is committed to the principles and practice of excellence and will conform to the requirements of the ISO 9001:2015 Quality Management System Standard using process approach and risk-based thinking.
Our quality management system provides a framework for measuring and improving our overall business performance, supporting our company strategy and business plan, facilitates continual improvement and ensures the fulfilment of our customers’ requirements, those of other applicable requirements relating to Retail and after sales support service of durable electronic gadgets such as mobile phones, computers, related accessories, consumer electronics and general merchandizing
The Senior Management Team and staff of SLOT SYSTEMS Limited are committed to the following:
- Continual improvement of the QMS by ensuring that the ability to enhance customer satisfaction is determined, addressed and the focus on enhancing customer satisfaction is maintained.
- Ensure the quality policy and objectives are compatible with the context and strategic direction of the Company. This will be maintained as part of the QMS internal auditing, monitoring and management review processes, in order to enhance customer satisfaction.
- Promoting the use of a process approach and risk-based thinking; resulting in all processes being established, documented, resourced appropriately, monitored and measured to ensure conformance to their intended results (Customer requirements, Business objectives, and applicable industry regulations and legislation).
- Communicate the importance of effective quality management and of conforming to the QMS requirements, ensuring the QMS achieves its intended results.
- Ensure SLOT SYSTEMS LIMITED fully meets the requirements of ISO 9001:2015 Quality Management System Standard, relevant statutory and regulatory requirements and its customers’ requirements by enhancing the overall service to customers to guarantee full satisfaction of our products and services which are to Retail and after sales support service of durable electronic gadgets such as mobile phones, computers, related accessories, consumer electronics and general merchandizing
- Ensure that SLOT SYSTEMS LIMITED entire staff is given enough training and development support to ensure competency for their area of work through education, training and experience, where appropriate.
- Working closely with SLOT SYSTEMS LIMITED customers to create a strong and valuable relationship.