Do you swap phones in Slot?
We offer a service called Trade-in/Buy-back allowing you sell any phone in good condition to Matrix (a company which buys and sells used phones). Follow this link
for further information.
How much do I have to add-up with my device to get a new one?
The value of your device is solely determined by Matrix after physical evaluation at the store. The sum to be added to get a new device within our store will be based on your negotiation with Matrix.
Do you offer repair services in SLOT?
Yes, we have certified engineers situated at all SLOT stores nationwide who will assist with repairs at a subsidized price.
What is the delivery timeline for online orders?
Online orders at Lagos, Abuja and Port-Harcourt are within 24hrs while other Locations is within 3-7 business days.
Does Slot offer international Deliveries?
SLOT does not deliver items internationally. Purchases are acceptable from anywhere in the world but ensure you indicate a local delivery address and contact number.
What are your warranty term and conditions?
We offer a year warranty on all devices sold in SLOT. Follow this Link
for our warranty policy
What is the meaning of Pre-order?
Pre-order is the initial deposit made before a product is released for sale in the open market.