ITEL BUDS NEO
- Sound: 13.4mm Bass Boost Drivers (powerful low-end)
- Battery Life: Up to 5 hrs (earbuds) / 18 hrs total with case
- Comfort: Ergonomic, secure fit for daily use & workouts
- Water Resistance: IPX5 (sweat & splash resistant)
- Controls: Touch controls for music & calls
- Voice Assistant: Supports Siri & Google Assistant
SKU: 304011
ITEL Buds Neo Wireless Earbuds
The ITEL Buds Neo are designed to deliver powerful sound, all-day comfort, and reliable performance at an affordable price. Built for music lovers, active users, and everyday communication, these wireless earbuds combine deep bass, long battery life, and modern smart features in a sleek, ergonomic design.
Immersive Sound with Bass Boost
Experience rich and punchy audio powered by 13.4mm Bass Boost drivers. The large dynamic drivers deliver deep low-end bass, clear mids, and balanced highs, making the ITEL Buds Neo ideal for hip-hop, pop, gospel, podcasts, and calls.
Long-Lasting Battery Performance
Enjoy up to 5 hours of continuous playback on a single charge, with the compact charging case extending total listening time to up to 18 hours. Perfect for daily commutes, work sessions, and extended listening without frequent recharging.
Comfortable & Secure Fit
The ergonomic design ensures a comfortable and secure fit for long hours of use. Whether you’re working, walking, or exercising, the ITEL Buds Neo stay firmly in place for all-day comfort.
Built for Active Lifestyles
With an IPX5 water resistance rating, the ITEL Buds Neo are protected against sweat and splashes, making them suitable for workouts, outdoor activities, and everyday use.
Smart Touch Controls & Voice Assistant
Easily manage music playback, answer calls, and control volume using intuitive touch controls. The earbuds also support Siri and Google Assistant, allowing hands-free control and quick access to your smartphone assistant.
Warranty, Refund & Return Policy
1. Warranty Coverage
All phones, laptops, and electronic products purchased from our platform are covered by DOA and DAP warranties, subject to the terms below.
DOA (Dead on Arrival)
- Applies when a product is found to be faulty immediately after purchase.
- Eligible for replacement within 7 days of delivery.
- The issue must be registered within 24 hours of receiving the product.
DAP (Defect After Purchase)
- Covers manufacturing defects that occur after initial use.
- Comes with a 1-year warranty, and in some cases up to 2 years, depending on the product.
- All DAP issues are handled strictly through authorized service centers and are repair-based, not replacement.
2. Fault Assessment Process
- All reported issues will first be examined by our qualified engineers.
- Warranty action (replacement or repair) will only be taken after fault verification is completed.
3. Service Turnaround Time
- Both DOA replacements and DAP repairs must not exceed 14 working days at the service center, subject to part availability and manufacturer processes.
Warranty Exclusions
The warranty does not cover damages resulting from the following:
- Unauthorized modification, disassembly, or repair.
- Accidents or human actions, including but not limited to:
- Water or liquid damage
- Broken or cracked screens
- Use of incorrect voltage or power supply
- Physical pressure, over-extrusion, or motherboard deformation
3. Misuse or improper handling and maintenance.
4. Removal, damage, or tampering with battery bin stickers or anti-disassembly labels.
5. Products presented outside the warranty period.
6. Damage caused by external factors such as fire, flooding, earthquakes, or other natural disasters.
Refund & Return Policy
- Refunds and returns apply only to DOA cases that meet all stated conditions.
- Products confirmed under DAP are not eligible for refunds or replacements and will be repaired according to warranty terms.
Color Confirmation Policy
Please note that refunds or returns are not available for color discrepancies.
To avoid inconvenience, customers are strongly advised to confirm product color with our Customer Assistance team before making payment and shipment.