TECNO CAMON 40 BACKCASE
This high-quality TECNO CAMON 40 BACKCASE is designed to provide reliable everyday protection while maintaining a slim and stylish profile. Crafted from premium soft liquid silicone/TPU, it offers excellent resistance against scratches, dust, and minor drops. The case features precisely raised edges to safeguard both the screen and camera from direct surface contact. Its lightweight, anti-slip grip ensures comfortable handling, while the IP66-rated dust-tight and water-resistant design adds an extra layer of durability for daily use without compromising the look or feel of your TECNO Camon 40.
Warranty, Refund & Return Policy
1. Warranty Coverage
All phones, laptops, and electronic products purchased from our platform are covered by DOA and DAP warranties, subject to the terms below.
DOA (Dead on Arrival)
- Applies when a product is found to be faulty immediately after purchase.
- Eligible for replacement within 7 days of delivery.
- The issue must be registered within 24 hours of receiving the product.
DAP (Defect After Purchase)
- Covers manufacturing defects that occur after initial use.
- Comes with a 1-year warranty, and in some cases up to 2 years, depending on the product.
- All DAP issues are handled strictly through authorized service centers and are repair-based, not replacement.
2. Fault Assessment Process
- All reported issues will first be examined by our qualified engineers.
- Warranty action (replacement or repair) will only be taken after fault verification is completed.
3. Service Turnaround Time
- Both DOA replacements and DAP repairs must not exceed 14 working days at the service center, subject to part availability and manufacturer processes.
Warranty Exclusions
The warranty does not cover damages resulting from the following:
- Unauthorized modification, disassembly, or repair.
- Accidents or human actions, including but not limited to:
- Water or liquid damage
- Broken or cracked screens
- Use of incorrect voltage or power supply
- Physical pressure, over-extrusion, or motherboard deformation
3. Misuse or improper handling and maintenance.
4. Removal, damage, or tampering with battery bin stickers or anti-disassembly labels.
5. Products presented outside the warranty period.
6. Damage caused by external factors such as fire, flooding, earthquakes, or other natural disasters.
Refund & Return Policy
- Refunds and returns apply only to DOA cases that meet all stated conditions.
- Products confirmed under DAP are not eligible for refunds or replacements and will be repaired according to warranty terms.
Color Confirmation Policy
Please note that refunds or returns are not available for color discrepancies.
To avoid inconvenience, customers are strongly advised to confirm product color with our Customer Assistance team before making payment and shipment.